FAQs

Have a question? We've answered some below, but if it's not covered, get in touch and we'll be happy to help.

About Us

Wine & Greene is a modern independent wine merchant in Totnes, Devon and also online, right here. We sell a carefully chosen selection of the wines we love to drink. The business is run by me, Ben Greene. Before this I worked in the London wine trade, selling (and when possible, drinking) the world's best wines.

More about us.

We like authentic, interesting wine made traditionally, by growers who farm conscientiously and avoid chemicals in the vineyard. We're particularly interested in overlooked European regions and grape varieties, and are specialists in the wines of Greece.

We are based in our very own shop in Totnes, Devon, housed in an old record store in the town's historic Narrows. For opening hours and more information go to our Totnes Shop page.

OK, nobody needs a newsletter. But we do try to make ours different. It's there to inspire your interest, with stories from the most dynamic wine regions on the planet, armchair entertainment for the interested wine drinker, and access to special wines. Read and sign up

Delivery & Returns

Spend £150 and delivery is free to most UK postcodes (mainland England, Wales and the Scottish Lowlands). For smaller orders, there is a charge of £9 (£12 if you're spending less than £50).

We also offer free local delivery on orders of £20+ (TQ9 postcodes).

Details of delivery to other areas can be found on our Delivery & returns page.

Usually 1-2 working days after ordering. We despatch our orders during our shop opening hours on a next working day service. We often send things out the same day if we receive the order early enough.

Not ourselves, but we do work with specialist wine shippers who can arrange this for you. Contact us with the details and we'll see what we can do.

We're happy to take back any bottles you have that are still in perfect condition, up to 28 days after delivery. Contact us with the details to get started. 

If you suspect a problem with a bottle, reseal it and contact us within 24 hours. For non-fine wine (under £50) we will give you a credit once we verify the fault. For fine wine (£50+), we may be able to refer the problem back to the producer or UK agent. Please note that we can only issue credit up to six months from purchase, and the wine must have been properly stored.